Harness: Next Gen Software Delivery in Financial Services

Next Generation Software Delivery in Financial Services

Insights from Harness’s {unscripted} 2025 event reveal how innovations in software delivery, especially AI and automation, are reshaping financial services.

Panel Discussion Highlights

Industry leaders discussed the impact of AI and automation on financial services, balancing benefits with potential risks. They emphasized the importance of implementing guardrails to maintain reliable outcomes.

AI in Investment Research

Dill Bath, AI Technical Lead at Allianz, stated: “So that's investment research, really deep-diving into that and getting decisions quicker. There's so much financial data out there, and we've been using traditional machine learning for a long time, but Gen AI is just another tool that can help us get to those buy-sell signals quicker.”

Generative AI is rapidly advancing within fintech, enhancing tasks from automation to combating financial crime.

Operational Efficiency through Automation

Dill Bath added: “The other areas are really around operations – automating manual tasks. We have a lot of third-party and client requests in shared mailboxes, and it's a very manual process in operations, so we're really optimising that.”

This technology is streamlining operational workflows by automating repetitive processes, boosting efficiency.

Author's Summary

Harness’s 2025 event highlights how generative AI and automation are accelerating decision-making and operational efficiency in financial services while addressing reliability challenges.

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FinTech Magazine FinTech Magazine — 2025-11-06

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