Members of the European Parliament are facing strong criticism from both consumer advocacy organizations and airline industry representatives as they debate a new proposal on air passenger rights. The legislation—aimed at strengthening protections for travelers—has ignited heated discussions over its potential costs and operational implications.
The proposed rules seek to expand compensation rights for passengers in cases of long delays and cancellations, as well as to clarify airline obligations during disruptions caused by extraordinary circumstances such as severe weather or technical issues. Airlines argue that these changes could significantly raise operational expenses and ticket prices.
Consumer groups, however, assert that the reforms are overdue, emphasizing that clearer rules would prevent airlines from exploiting loopholes or delaying compensation.
“Passengers deserve timely, fair treatment when flights are disrupted,” said a European Consumer Organisation (BEUC) spokesperson, calling for stronger enforcement mechanisms.
Airline associations warn that the current proposal risks overburdening carriers recovering from years of pandemic-related losses. They call for a more balanced approach that protects consumers without undermining competitiveness. Some MEPs echoed these concerns, urging caution in regions where smaller airlines might struggle to comply with stricter regulations.
Negotiations within the European Parliament and with member states are expected to continue in the coming months. Lawmakers must reconcile the competing demands of consumer groups and the aviation sector to finalize a framework that strengthens passenger rights while maintaining economic feasibility.
“This reform can only work if it serves both travelers and the sustainability of Europe’s aviation industry,” one senior EU official noted.
Author summary: EU lawmakers are debating new air passenger rights reforms, balancing consumer protection demands against airline industry concerns over higher costs and regulation.