State regulators are investigating claims that NV Energy overcharged more than 80,000 customers, totaling over $17 million over 23 years.
"You're depending on an agency to look after your well-being and be honest and trustworthy."
Alan Osborne, a Las Vegas local, expressed concerns about the oversight. In May, the Public Utilities Commission staff requested an investigation into whether NV Energy violated the law and improperly capped refunds.
For the first time, NV Energy is answering questions on its plans to rectify the situation.
Author's summary: NV Energy faces investigation for overcharging 80,000 customers.