AI is Changing the CIO Role
AI is revealing existing problems within companies, rather than creating new ones. The modern CIO must act as a therapist to help the enterprise overcome these issues.
Artificial intelligence has become a reality in manufacturing, with applications such as predictive maintenance, demand forecasting, and real-time supply chain visibility. Executives are excited about the potential for increased efficiency, resilience, and competitive advantage.
AI isn’t breaking your company — it’s revealing what’s already broken.
However, there is a paradox in AI adoption: instead of hiding inefficiencies, AI amplifies them. Manufacturers previously relied on manual workarounds to reconcile inconsistent processes and data. In the age of AI, these workarounds are no longer effective, as algorithms cannot reconcile contradictory data or competing definitions of success.
The CIO role is evolving to include responsibilities such as manager, coach, referee, and therapist, to help the enterprise adapt to the challenges and opportunities presented by AI.
Author's summary: AI reveals company flaws.