Purplebricks Mortgages Chooses AI Broker Platform JammJar
Purplebricks Mortgages has appointed JammJar to deliver a faster, smoother, and more personal experience for every mortgage customer.
- Remove time-consuming administration
- Automate compliant follow-ups
- Support consistent, high-quality communication throughout the customer journey
Advisers will be able to spend more time on understanding customer needs and offering tailored advice.
“JammJar allows us to scale and strengthen our service without increasing costs. It lets our advisers spend more time advising and less time ticking boxes – meaning faster case progression, better conversations and a more human experience for every customer.” - Robert Nichols, Managing Director at Purplebricks Mortgages
JammJar offers case management, compliance and audit trails, communications and customer updates, call transcription into structured fact finds, follow-up email automation, and document validation.
Author's summary: Partnership improves customer service with AI.