Chris Hayward, CEO, highlights the importance of inclusion in NMBS' culture.
Diversity and inclusion are often used together, but they have distinct meanings. Diversity refers to representation, while inclusion is about creating a sense of belonging.
Inclusion is about belonging, about who feels welcome, valued and able to thrive in that room.
In the construction industry, this difference matters, as addressing skills shortages requires diversity and an inclusive culture.
Independent merchants, with their local ties, can benefit from building a more inclusive culture to reflect the diversity of their surrounding communities.
Author's summary: Inclusion matters in construction industry culture.