Relationships at Work: Emotionally Intelligent Communication
According to Elizabeth Ling, Principal Mediator at OW Resolve, many people spend more time with colleagues than with family, which affects daily experience, collaboration, and sense of belonging.
Good-quality relationships at work are crucial for trust, wellbeing, productivity, and retention, yet they are often overlooked in fast-paced environments.
Behind every KPI is a person, and behind every person is a need for connection, meaning, and to feel valued.
Elizabeth Ling emphasizes that prioritizing deadlines, data, and deliverables should not come at the expense of interpersonal relationships.
Author's summary: Emotionally intelligent communication is key to successful work relationships.